Last updated: 2026
These Terms & Conditions (“Terms”) apply when you use this website and place an order with Bommarillu Biryani (“we,” “us,” “the restaurant”). By placing an order, you agree to these Terms. If you do not agree, please do not place an order and call us instead.
1. Orders and acceptance
- Our online Order Online (pickup) and Catering ordering are available only while the restaurant is open, in line with the operating hours shown in our footer and on the website. Online pickup orders are for the current day and need roughly 20 minutes’ lead time. Catering orders need at least 2 hours’ notice and a chosen event time that falls inside our operating hours. This 2-hour minimum is strictly the time we need to prepare a catering order — it does not include delivery time. If you choose delivery for a catering order, please plan for additional time on top of the 2-hour prep window so the food arrives by your event time.
- The menu and prices are set by the restaurant and may change at any time without notice. An order is accepted only when Square confirms it has been created and paid; we may decline or cancel any order, including where an order appears to be fraudulent, automated, abusive, or based on incorrect information.
- All items are shown as they exist in our catalog at the time of ordering. In rare cases an item may be unavailable; we will contact you using the phone number you provided if we need to substitute or cancel part of an order.
2. Prices, payment and tips
- All prices are in US dollars.
- Orders placed on this website are paid online through Square’s secure hosted checkout. A 10.4% sales tax is applied to food items at checkout.
- Catering orders that choose delivery include a non-taxable delivery fee, based on the distance you select at checkout: up to 6 miles is $40, 6–10 miles is $60, 10–15 miles is $80, and 15–20 miles is $100. We do not deliver beyond 20 miles. You choose your own distance band at checkout — see “Order timing and honesty” below for what happens if that turns out to be inaccurate.
- Tipping is optional and in your control. Tips are paid to the restaurant’s staff. Any tip you choose is separate from the food total and is not taxed.
- We never ask for card details on this website. Card payments are processed entirely by Square, whose own terms and privacy policy apply to that part of your payment.
3. Allergies and dietary needs
Food is prepared in a kitchen that handles common allergens including (but not limited to) nuts, dairy, eggs, gluten, soy, and seafood. Cross-contact may occur, and we cannot guarantee any dish is free of a given allergen. If you or someone you are ordering for has an allergy or dietary restriction, you must tell the restaurant directly by phone at 425-420-0160 before or when you place your order. Instructions entered online are helpful but are not a substitute for speaking to us, and we are not liable for reactions arising from allergens not disclosed to us directly.
4. Bone-in and boneless items
Many of our chicken and mutton dishes are prepared bone-in by default, even when a boneless version is also on the menu. If you require a specific item to be strictly boneless, you must contact the restaurant directly by phone at 425-420-0160 before or when you place your order to confirm it. Even in dishes labeled or requested as boneless, chicken and other meat items may still contain small or minuscule bone fragments as a natural result of butchering and preparation. Please eat carefully and supervise children when serving these dishes; we are not liable for injury arising from bone fragments in any order.
5. Pickup and delivery
- Pickup times for online pickup orders must fall within our operating hours for that day. Orders are not taken outside operating hours — if you visit the checkout while we are closed, you will be told when ordering reopens.
- Delivery for orders on this website is handled as described at checkout: standard menu delivery is placed through our external delivery ordering page, and catering delivery is arranged directly with the restaurant by our staff.
- We deliver catering orders only within 20 miles of 17020 Avondale Way, Redmond, WA 98052. We do not offer delivery beyond that distance, at any price.
6. Order timing and honesty
- Please do not attempt to place orders for times outside our operating hours, or with pickup/delivery information that is inaccurate, misleading, or intended to bypass our lead times, delivery-area rules, or fees.
- Catering delivery pricing is banded by distance, and you select the band that matches how far you are from the restaurant — we do not independently verify it before charging you. If you select a distance band that understates how far you actually are, or otherwise misrepresent your delivery distance, we may cancel the order, charge you the difference between what you paid and the correct fee for your actual distance as a financial penalty, and/or decline to fulfill the order without a refund of any non-refundable costs already incurred. We do not deliver beyond 20 miles under any circumstances, regardless of what is selected at checkout.
- We may verify large or unusual orders by phone, and we may cancel orders placed with false, fraudulent, or abusive information (including attempts to alter prices or totals). Your payment will be refunded for any order we cancel for these reasons.
7. Cancellations, changes and refunds
- To change or cancel an order, call us at 425-420-0160 as soon as possible. Once food is being prepared or delivered, changes and cancellations may not be possible.
- Refunds for paid orders are issued back to the original payment method through Square. Refunds are at the restaurant’s discretion where preparation has already begun.
8. Our responsibility
- We take care to keep this website working and accurate, but we do not warrant that it will always be error-free or uninterrupted. To the fullest extent permitted by Washington law, our liability is limited to the amount you paid for the order in question, and we are not liable for indirect or consequential losses (for example, lost time, or inconvenience caused by an unavailable item or a late order).
- Nothing in these Terms limits rights you have under law that cannot be limited.
9. Changes to these Terms
We may update these Terms from time to time. The version shown on this page at the time you order is the version that applies to your order.
10. Contact
Bommarillu Biryani · 17020 Avondale Way, Redmond, WA 98052, United States · 425-420-0160
